SAP Business Technology Platform - A flawed masterpiece
July 30, 2024

SAP Business Technology Platform - A flawed masterpiece

David Cassel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

We utilize the SAP Business Technology Platform for a few different products, but mostly its cloud ALM, the batch release hub (installing it currently), and things like Build Application Studio and Build Workzone (for Fiori). Usually its for developing cloud based solutions for our pharma clients.

Pros

  • Ease of login/structure (I like how subaccounts are arranged in the core infrastructure)
  • Security groups are easy to find
  • Integration with third party SAML/SSO services is reasonably simple

Cons

  • Creation of new security roles is a bit of a nightmare
  • Differences between subscriptions/instances/spaces are hard to understand
  • The fact that different products are hard locked to different aws/google regions is really annoying
  • Decreased time to POC for certain apps
  • Better organization of Fiori building services
  • Redundancy and platform speed vs sap GUI/on prem
Usability is really good, unless, of course, you're trying to add entitlements that don't currently exist on the platform. The purchasing process for new services is REALLY annoying and requires a service rep half the time to troubleshoot exactly what you need. But again the usability of all "subscription" services on the platform is really plug and play, and helps us start and develop apps quicker.
I have not seen or used any of the use cases

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

Yes

Did SAP Business Technology Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

Its well suited for quickly installing a cloud based app from SAP. Way easier than using the SUM tool or maintenance planner for addons on SAP on premise (especially if its a subscription based service.). If you're using SAP Business Technology Platform for anything but the proper subscription products (instances, for example), you're going to struggle working out how the darn service keys work and which piece to buy and activate, etc.

SAP Business Technology Platform Feature Ratings

Scalability
10
Platform management overhead
6
Workflow engine capability
9
Platform access control
7
Services-enabled integration
8
Development environment creation
10
Development environment replication
10
Issue monitoring and notification
7
Upgrades and platform fixes
10

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