My experience with SAP S4HANA Cloud.
August 11, 2025

My experience with SAP S4HANA Cloud.

rocky rebik | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

SAP S/4HANA Cloud is a complete Enterprise resource planning product with built-in intelligent technologies, including AI, machine learning, and advanced analytics systems. The software has enabled us to easily manage and adopt new business models with the help of its AI technologies. It also helps us provide accurate financial reports, ensure comprehensive inventory management and quality control in our organization. Implementation of the tool has also helped us in our supply chain management and identification of all incoming and outgoing products and services.

Pros

  • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
  • It enables faster and accurate data processing, which enhances decision-making.
  • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.

Cons

  • The product is expensive compared to its competitors. Proper training is also a requirement before implementation, which is an additional cost.
  • SAP S 4HANA Cloud lags due to a high volume of work and data.
  • The user interface of the software is very complex and not easy to explore, especially for beginners.
  • Use of SAP S/4HANA Cloud has helped us process data and make decisions more quickly and effectively.
  • SAP S/4HANA cloud has helped us identify potential problems in our organization.
  • SAP S/4HANA has helped us finish tasks faster, with fewer mistakes, which ensures excellent service delivery.
The product is one of its kind, offering reliability in customer care services, ease of implementation, and unlimited integration.
  • Ease of Use
The product does not require technical expertise through the implementation process. Proper employee training and availability of unlimited demos and tutorials guarantee ease of use.
SAP S/4HANA Cloud artificial intelligence features have played a critical role in ensuring effective tax management, expense tracking, and general ledger management. AI features of the software have also promoted service delivery in our organisation at large.

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

Yes

Would you buy SAP S/4HANA Cloud again?

Yes

The software reduces the stress of managing multiple departments in the supply chain sector. It offers great performance for both small and large businesses. With the built-in AI, it improves the overall efficiency of the organization and helps in reducing maintenance. The product customer care and support services are available 24/7.

SAP S/4HANA Cloud Feature Ratings

8.3
Accounts payable
8
Accounts receivable
7
Global Financial Support
9
Primary and Secondary Ledgers
9
Journals and Reconciliations
9
Configurable Accounting
8
Standardized Processes
8
8.3
Cash and Asset Management
9
Budgetary Control & Encumbrance Accounting
7
Period Close
9
8.3
Inventory tracking
8
Automatic reordering
8
Location management
9
8.5
Pricing
9
Order entry
8
Cost of goods sold
9
Order Orchestration
8
8.7
Pay calculation
9
Benefit plan administration
8
Direct deposit files
9
8.3
Dashboards
8
Standard reports
9
Custom reports
8
8.0
API for custom integration
8
Plug-ins
8
8.5
Role-based user permissions
9
Single sign-on capability
8
9.0
Award Lifecycle Management
9
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
8.2
Bids Analyzed and Compared
8
Contract Authoring
8
Contract Repository
9
Requisitions-to-Purchase Orders Integrated
8
Supplier Management
8
Risk Management ()
Not Rated
8.2
Transportation Planning and Optimization
9
Transportation Execution Management
9
Trade and Customs Management
8
Fulfillment Management
8
Warehouse Workforce Management
7
8.2
Production Process Design
8
Production Management
9
Configuration Management
8
Work Execution
8
Manufacturing Costs
8
8.0
Forecasting
Not Rated
Inventory Planning
8
Performance Monitoring
8
7.0
Product Master Data Management
7

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