A Change Journey
November 14, 2025

A Change Journey

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

We use SAP to replace our legacy systems for all our back end to customer facing processes - Finance, Inventory, Purchase Orders, Sales order etc. Our problem was we have 85 stores who have used our legacy systems quite inconsistently creating scattered data, lack of business/ commercial insights and no way to consolidate our cooperative business.

Pros

  • Consistency of operational processes
  • Allows for the centralisation of core services
  • Cross functional and cross store transparency of accounts and data

Cons

  • Not sure if it is an SAP problem, I do think we have customised quite a bit of the out of the box solution. That brings along with a host of challenges from E2E process mapping, solution design to making people readiness a complex journey
  • Sales Order is the clunkiest process for us and is not landing well in the retail area.
  • Still in flow. We havent realised the values yet.
we are still trying to figure out how our business will maximise SAP S/4HANA Cloud
  • Cloud Solutions
  • Scalability
Move to a solution that we can use across our business - no matter the size of the business
Still exploring

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

No

Would you buy SAP S/4HANA Cloud again?

Yes

Best suited for creating a best practice ethos within an organisation that has geographically and process diverse locations. One way of doing things. Clarity and consistency.

SAP S/4HANA Cloud Feature Ratings

6.5
Accounts payable
7
Accounts receivable
7
Global Financial Support
7
Standardized Processes
5
8.5
Cash and Asset Management
8
Period Close
9
8.0
Inventory tracking
8
Automatic reordering
8
Location management
8
8.0
Pricing
8
Order entry
8
Cost of goods sold
8
Order Orchestration
8
Payroll Management ()
Not Rated
5.0
Dashboards
5
Standard reports
5
Custom reports
5
7.0
API for custom integration
7
Plug-ins
7
8.0
Role-based user permissions
7
Single sign-on capability
9
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
6.6
Bids Analyzed and Compared
7
Contract Authoring
6
Contract Repository
7
Requisitions-to-Purchase Orders Integrated
6
Supplier Management
7
Risk Management ()
Not Rated
7.0
Fulfillment Management
7
Manufacturing ()
Not Rated
8.0
Forecasting
8
Inventory Planning
8
Performance Monitoring
8
7.0
Product Master Data Management
7

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