Content in a Centralized Place
February 14, 2018

Content in a Centralized Place

Amy Lintern | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Showpad

All of our sales staff, branch managers, and counter staff as well as our management staff have access to Showpad. We use this as an online Rolodex of everything we carry. Because we carry a significant amount of product lines and have a large amount of SKUs in our warehouse, the solved a problem for us by providing a place to store all of the literature that we have. It allows us an easy way to send literature to customers and potential clients, and allows our outside sales staff to be better equipped in the field.
  • User-friendly
  • Usability across multiple platforms - iPad, iPhone, desktop, Windows tablets, etc.
  • Allows a look into analytics both for sales and management staff
  • Administrative platform can be slow at times
  • Can take up a lot of storage on the iPad
  • Usability on the desktop is not nearly as strong as it is on the iPad
  • We are not limited by what physical catalogs and literature we get - we can send out any piece of literature to a customer.
  • All of our content is centralized in one place.
  • Our marketing department has the ability to view what content is shared the most and viewed the most, so they can focus on those items.
  • Gives our sales reps visibility into what our customers are looking at.
We use this in any scenario where our users are requesting literature - whether it be new product lines we are carrying, new products for the year, or just inquiring about something they've purchased in the past. We also use it to send out information on any promotions or event that we have coming up.