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SimpleLegal--it's in the name.
June 28, 2022

SimpleLegal--it's in the name.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SimpleLegal

SimpleLegal is used in the day-to-day management of outside counsel matter management, ebilling, and spend management. Not only is it used for outside counsel management but also utilized for all vendors in the legal department. We are able to track timekeeper rates, budgets, and accruals through the system which allows us to manage our fiscal responsibilities in real-time.
  • Accruals.
  • Customer support.
  • Simple user interface.
  • Budget tracking.
  • Admin independence (being able to make system improvements/enhancements/changes without needing a SL rep).
  • Accruals.
  • Timekeeper rate validation.
  • Invoice flagging.
  • Able to track in real-time legal spend against budgets to hold outside counsel responsible while meeting our fiscal demands--rather than wait on Finance report monthly/quarterly/etc.

Do you think SimpleLegal delivers good value for the price?

Yes

Are you happy with SimpleLegal's feature set?

Yes

Did SimpleLegal live up to sales and marketing promises?

Yes

Did implementation of SimpleLegal go as expected?

I wasn't involved with the implementation phase

Would you buy SimpleLegal again?

Yes

SimpleLegal is easy to use and easy to understand for everyone in the legal department. Their customer service is typically quick to respond and solve any issues that may arise on the customer side as well as the vendor side (CounselGo). There has been a bit of customer dissatisfaction since being acquired by Onit but the enhancements and roadmap continue to look promising.