StackState - The up and coming observability tool.
April 29, 2021

StackState - The up and coming observability tool.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with StackState

We are currently running en PoC for StackState and are very enthusiastic about its capabilities. The main problem in our organisation is that we have many components and little overview. We plan to roll it out to all our DevOps teams so that they can better manage their IT stack and can focus more on Dev and less on Ops.
  • Giving observability of the entire IT stack
  • Custom alerting options.
  • Ingesting many different types of data.
  • Requesting new features is encouraged and they often add them quite quickly.
  • Documentation is often unclear and/or lacking.
  • UI doesn't easily allow opening of links in a new browser tab.
  • Feedback for determining bugs when scripting is quite hard, although this feature is quite new, so is bound to be improved in the near future.
  • Setting up took a long time, mainly because are existing monitoring setup was lacking in many areas. So since we are still in the PoC phase, there is not much ROI yet.
Great personal contact and friendly support. They are always available very quickly and know their stuff.
Some of them feel more like internal colleagues than external support.

Do you think StackState delivers good value for the price?

Yes

Are you happy with StackState's feature set?

Yes

Did StackState live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of StackState go as expected?

Yes

Would you buy StackState again?

Yes

Great features and functionalities, however as stated before documentation is lacking, which decreases all round usability.
So support is necessary to fill in the gaps. Luckily the support is amazing.
If you have a very specific thing you want to monitor in your IT stack I wouldn't recommend StackState. That is as overkill as trying to catch a single fish with a commercial fishing rig. There are much lighter better suited tools for such tasks. However if you desire a complete overview of your stack, fully customizable with advanced relational properties and monitoring capabilities, StackState is the perfect tool for that.
In short, it is for big fish, not small fish.