StackState - Offers higher transparency and faster root cause analysis in complicated environments
Updated June 02, 2021

StackState - Offers higher transparency and faster root cause analysis in complicated environments

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with StackState

StackState was tested in a PoC to achieve operational goals. To get faster root cause analysis, better visibility over on-prem and AWS resources and prevent problems on the platform.
  • Integration with standard tools from the Stackpack.
  • Ability to see machine status on timeline.
  • Integration with Slack and Netcool.
  • Merging data from all agents on StackState server.
  • Although license is based on number of hosts, licenses needs to be renewed every year or the StackState server cannot be used. A single license model does not serve all client requirements.
  • Custom development could be time consuming.
  • The original view with all the hosts on single view is quite useless. We got value only from smaller views.
  • Increased visibility of all resources in cloud to 100%.
  • Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.
Transparent communication and a lot of effort put in by StackState engineers till all the requirements are fulfilled.

Do you think StackState delivers good value for the price?

Not sure

Are you happy with StackState's feature set?

Yes

Did StackState live up to sales and marketing promises?

Yes

Did implementation of StackState go as expected?

Yes

Would you buy StackState again?

Yes

Usability depends a lot on adaption of the tool inside the company. Overall StackState UI is quite [and] easy to understand. However, some parts require training which is also available. Easy to integrate with different tools is good. However, since we already had a set of monitoring tools, the PoC was mostly aimed to see what additional features or visibility StackState brings.
StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time.

Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training.

It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.