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Held 50,000 EUR and asked me to take a loan to pay my contractors.
June 02, 2022

Held 50,000 EUR and asked me to take a loan to pay my contractors.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe

I use Stripe to process tickets for payments for the event I organise.
  • Stressing me out so I can't sleep.
  • Freezing money for no reason.
  • Discriminating black business owners.
  • Being fair towards the customers
  • Processing withdrawals
  • Stripe ruined my company and forced me to take an extremely expensive loan, as they froze my money for no reason.

Do you think Stripe Payments delivers good value for the price?

No

Are you happy with Stripe Payments's feature set?

No

Did Stripe Payments live up to sales and marketing promises?

No

Did implementation of Stripe Payments go as expected?

No

Would you buy Stripe Payments again?

No

Held 50,000 EUR and asked me to take a loan to pay my contractors.

I'm a small business owner, who organises workshops for dancers once a year. This year, to increase the experience of participants, I decided to accept card payments with Stripe, instead of manual transfers. Stripe without any warning froze 50,000 EUR and after a few messages going back and forth, they said (get ready for it)... to take a loan so I can cover the costs, as they will not release the funds until the event takes place (!!!). It's the 4th time I organise this workshop, never had a single dispute, and I run a legal, registered business.I don't have any funds to cover the costs, and my credit score is too low to take a loan (what's being ridiculous itself), so now basically I'm stressing out, crying, and seeking legal advice, to not get massacred by the community I've been building for years and lose my future in extreme debt. I believe you should avoid it like fire, especially if you're a small business.