Payment Gateway Software
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Payment Gateway Software TrustMap
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Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business…
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer…
Braintree, a Paypal service and subsidiary, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded . Braintree also supports international payments. Pricing is 2.9% plus a 30c…
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels. Worldpay from FIS also guides crypto…
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July…
Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.
GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states…
The 2Checkout Monetization Platform, now from Verifone (acquired September 2020) is designed to address the complexity of online commerce, subscription billing, and global payments for software, SaaS and online services companies. The vendor says that their solution is backed by:…
What is Payment Gateway Software?
Payment Gateway Software helps connect eCommerce websites to a bank or merchant account to process online payments and transfer sensitive credit card information securely.
There are three major methods the payment gateway software can utilize, depending on the vendor's approach and the level of security and compliance the business must support:
- A form filled out on the company's website, where the data is then sent through the payment gateway
- A redirect to the payment gateway (on a separate website where the customer can fill out payment information)
- A form powered by the payment gateway vendor that collects information on the company's website but connects straight into the payment gateway vendor's server
The first option is the least secure but allows for the most consistent branding and customer experience. The second option is the most secure, data-wise, but also the most disruptive customer experience (since the customer has to leave the eCommerce site to input their billing information). The third option offers a happy medium, but still requires some security precautions and visual compromises, since the look and feel of the gateway module is likely to be different from the rest of the site.
Some vendors bundle payment gateways with point of sale systems (POS) for physical business locations. Others offer more comprehensive merchant solution tools, such as customer management, invoicing, recurring billing, and more. Buyers should choose a payment gateway that connects easily to their eCommerce platform. Most eCommerce providers have a list of the payment gateway connectors/integrations they offer on their websites. Many users also frequently integrate payment gateway software with blogging software, if they’re in the process of converting their blog to an online store.
Payment Gateway Features
Most Payment Gateway vendors offer the following important basic and advanced features. The advanced features are generally only available for an additional fee.
Basic Features and Capabilities
- Processes multiple types of credit and debit cards
- Processes ACH Payments and eChecks
- Secure payment processing
- Payment analytics and reporting
- Storage of customer information
- Third-party integrations
- PCI compliance
- Recurring subscriptions and billing
- Fraud prevention
- Buyer authentication
- POS system
Payment Gateway Software Comparison
Before deciding to invest in a payment gateway solution and link it to your bank account, consider the following key points:
- Customer preference: What is your customers’ preferred online payment method? Do they typically pay with credit cards, Apple Pay, PayPay, or other online payment system? Consider which method of payments the majority of your customers will be using before choosing a new payment gateway provider.
- Customer support: What level of customer support does the payment gateway provider offer? For example, do they respond to issues promptly? Are any bugs you or your users experience resolved quickly? Some payment gateway providers have higher customer support rating scores than others. Click the ‘product details’ tab on TrustRadius to view a product’s customer support rating.
- Price model: What type of pricing model does the product have? Will it continue to be cost-effective as your online business grows, or will the fee percentages increase as your revenue increases? If you’re planning to scale up your business quickly, make sure to pick a product that won’t penalize you for rapid revenue growth.
Software that strictly offers payment gateway services charges per transaction, which can run as low as $0.10 per transaction. Some vendors charge a recurring monthly fee in addition to these transaction fees.
More comprehensive products that are considered merchant solutions generally charge per transaction, which are most often composed of a percentage plus flat fee (ranging from 2.2% to 2.9% plus $.30). Again, a few vendors will also charge a recurring monthly fee.
High volume enterprise-level companies should work with the vendor to obtain custom pricing. Fraud prevention, a POS system, invoicing, and other advanced features will typically incur an add-on fee in addition to the charges described above.