Highly recommend!
September 17, 2021

Highly recommend!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Survey Anyplace

We use the tool as our product offering to clients. This complements our other services.

Pros

  • Ease of use.
  • Looks professional.
  • The ability to generate an instant PDF report is killer. I love it.

Cons

  • Performance consistency is not a big problem so far.
  • I need the tool in various languages. The experience so far has been good, but it can be better.
  • It helps expand our product offerings.
  • The ability to make the product available in some other languages did help a great deal.

Do you think Pointerpro delivers good value for the price?

Yes

Are you happy with Pointerpro's feature set?

Yes

Did Pointerpro live up to sales and marketing promises?

Yes

Did implementation of Pointerpro go as expected?

Yes

Would you buy Pointerpro again?

Yes

This is a great platform. The ease of use and ability to generate instant reports is killer. I highly recommend this platform for those who want to showcase a professional survey to impress their clients and employees. For us, this helps expand our product offering greatly, which also supplements our other services. [Survey Anyplace is a] great product and platform!
They use a team approach in customer support. I like this approach greatly because there is always someone who can step in to answer your queries. Oscar, the project manager who has assisted me from the beginning, has been very helpful and supportive. He is quick to respond and able to get his technical team to address and solve the issues promptly.
I found the platform to be very suitable for assessment/survey products. Nevertheless, the offer is limited to some markets and may not work well for countries that have different languages, especially Asian countries. I have yet to test this out myself, but fingers crossed. I hope it works. It would be nice if the company could advise exactly which country the platform is working in.

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