User Beware
November 08, 2023

User Beware

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Take Command Health

In my experience, employees that don't email back. I honestly think your platform is pretty confusing, and if you have inactive employees that never even sign up we continued to be charged every single month and you don't even have the decency to credit. I asked for just credit for this and the answer was a big NO! I think that's horrible! Really hurts small businesses like me.
  • I think login is easy
  • I think scheduling a call is easy
  • In my experience, don't refund when they should
  • In my experience, will choose to chat you back instead of email, which means you don't get a response
  • In my opinion, platform is confusing
  • In my experience, they don't refund or credit for inactive employees so its very expensive

Do you think Take Command Health delivers good value for the price?

No

Are you happy with Take Command Health's feature set?

No

Did Take Command Health live up to sales and marketing promises?

No

Did implementation of Take Command Health go as expected?

No

Would you buy Take Command Health again?

No

I think it works for companies that has a staff member just to monitor this, but, in my opinion, the platform is confusing and they are greedy.