Powerful and Easy to Use - What Else Do You Need?
February 13, 2018

Powerful and Easy to Use - What Else Do You Need?

Matthew Harvey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Thomson Reuters ProLaw

Our law firm uses ProLaw as our document management solution. It helps us keep case files organized, updated, and reachable at all times. Everyone at our firm uses the program every day — from reception all the way to attorney partners. ProLaw has greatly reduced the need for physical files and paperwork in our office.

Pros

  • Document management - ProLaw keeps everything organized very well by case, document type, and more.
  • Easy User Interface - Easily learned by everyone in our office with no need for regular support or in-depth training
  • Straightforward design - For the most part, ProLaw keeps all the tools right in front of you without any need for looking around or playing with program

Cons

  • Not much export functionality - can be difficult to export entire files or cases, requiring additional third-part software for large export jobs
  • No folder functionality - Folders are replaced by "children" which makes it difficult to deal with files that come in separate folders.
  • Strange Query function - advanced query seems to work with its own language and formulas, making it hard to look for specific files. Poor sidekick to the very powerful quick-find.
  • Decreases need for spending on case files, paper, and printing.
  • Increases accessibility of documents, lightening the need for hauling of case files
  • Better teamwork on case filing, as everything can be done digitally - multiple people can work on the same document and have everything available immediately.
Law firms or attorneys looking to manage case files digitally, go completely or partially paperless, or that want to modernize their approach to document management should look in to ProLaw. Probably not very suitable to anyone outside the legal realm, but incredibly powerful for lawyers and their firms.

Using Thomson Reuters ProLaw

20 - Everyone in our organization uses the software. Reception & Case Assistants profile and update new documents; secretaries create and manage case filing; administrators create calendar dates, manage billing, and update filing; attorneys review and create documents. It's a multi-level program.
3 - We have three ProLaw "specialists" in-office ranging from IT (myself) to our Controller and Office Administrator. Generally we are the users who have the most experience with the program, know all it's functionality, and understand the background of the software. Often there are specific tasks which attorneys require support for (exporting case filing, profiling specific files and their filetypes, and personalizing the software).
  • Document Management - Organizing Case Filing
  • Document Accessibility - Reviewing and updating case files while on the road or away from office
  • Calendar management - Keeping important dates in one location alongside important files and documents
  • Using "placeholder" documents alongside the children function as folders
  • Cloud storage — accessible anywhere you can get access to an internet connection
  • Hopefully allow our firm to go largely paperless with case filing
ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming.

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