Item: Thunderbird
Rating: 8
Author: Osvaldo Borghese

Overall Satisfaction with Thunderbird

Use Cases and Deployment Scope

We use Thunderbird as a free email software manager for some years already, with the possibility to use it for multiple working accounts. For my experience I can tell that this software is easy to use and simple to manage. We receive many emails every day in our business and Thunderbird is a fast and cheap solution to connect our accouts.

Pros and Cons

Pros

Receive emails in a fast time.
Send emails to multiple clients at the same time.
Manage all our business mail.

Cons

Thunderbird has a minimal look.
It would be better with some colours
Little customization.

Return on Investment

It's a free software so the Roi is absolutely perfect.
It's easy to use for everybody at work
Minimal but useful interface.

Usability

Thunderbird is a software very simple to use, but efficient in every aspect. We don't have a specific need, apart to manage email in both directions, and Thunderbird does it's job in the best way. I would like to see a more friendly interface, with some colours more, to help the sight in the email searching. When we have many of them, sometimes it's difficult to find the one that we need.

Alternatives Considered

Outlook4Gmail

Thunderbird is quite similar to Gmail, in many aspects, especially graphically. Both do the same job in a good way. I can tell that we use Thunderbird for years already, and in general we are pretty satisfied, so there is no reason to change software to try or evaluate something new.

Key Insights

Do you think Thunderbird delivers good value for the price?

Yes

Are you happy with Thunderbird's feature set?

Yes

Did Thunderbird live up to sales and marketing promises?

Yes

Did implementation of Thunderbird go as expected?

Yes

Would you buy Thunderbird again?

Yes

Other Software Used

Microsoft Edge, ClickUp, Mozilla Firefox

Likelihood to Recommend

For the use we need, I can tell that Thunderbird works pretty well, even if we don't have a specific scenario to use it. We must simply manage our email in both directions, and Thunderbird is an easy and fast solution. For our experience it's a good software, not particularly customizable, but simple to use.

Comments

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Easy but complete email manager