Tibco EMS for a big size company (10000+ employees)
September 12, 2020

Tibco EMS for a big size company (10000+ employees)

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Enterprise Message Service

It is used in our IT middleware department for our critical infrastructures in order to send information from a server to another. We use it mainly for the asynchronous middleware for publish/subscribe context.
We use 2 clusters for this, one main, one for back up in two different sites (main site and DRP).
  • Reconnection in case of failure.
  • Efficiency with speed of solutions.
  • TIBCO support is not enough present, hard to understand each other.
  • The work of upgrade takes too long compared with other Tibco component.
  • Error messages not clear enough.
  • At the time we purchased, it was a good technology... but right now we don't see the point of staying with EMS. The support made us lose so much time.
  • in-person training
Training was correct, but we were quite disappointed by the trainers, seem to be not involved.
To go further, it seems there is a signficant turnover in Tibco company, therefore some collaborator do not have a sufficent level of engagement.
That's an issue, especially when we need a technical help urgently.
At the time we made the selection and purchase, we found it to be a performant technology. Also, TIBCO was a young company at that time. In order to have us as ther first major client, they accepted to give us a huge discount on their products, including EMS (that's the main reason we chose them).
TIBCO BusinessEvents, TIBCO Cloud Mashery, TIBCO Cloud Integration (including BusinessWorks and Scribe)
It does the job, but in the end, we do not identify so many differences compared with MQ Series for example.
I would say it's perfect for huge amount of messages, rather than a small size. It's complex to move into the backup cluster. For us, it's a problem mainly when the situation requires an urgent fix.