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Mashery is an API management platform from TIBCO.https://dudodiprj2sv7.cloudfront.net/product-logos/Ji/QU/EU95KEFOSD2M.JPEGTIBCO Software Inc.TIBCO Mashery Cloud review2018-12-12T17:53:02.444ZTIBCO Mashery is our core API management platform. We use it to manage our API's hosted on-premise as well in the cloud. Mashery is used across the whole organization by different teams and departments. Mashery allows us to manage access to our API's and gives us insights about how our API's are used by API consumers.,TIBCO Mashery is a very stable platform. We run on-premise version without any major outages for more than 1.5 years.
Hybrid deployment model of Mashery is a big plus. Traffic can be routed through local gateways or through gateways hosted on Mashery cloud.
Mashery allows combining multiple API into packages which can be consumed by different applications. Even multiple API's can be combined into the single package and consumed by single API credentials.
Mashery organizational model is exceptional. It allows us to limit users to manage just their API's within suborganizations. It's great as multiple DevOps teams can independently manage API by themselves without talking to central API team and it keeps them in boundary of their suborganization.,Containerization is a big topic nowadays. Mashery has a container version for the local gateway, but there is some space for improvements. For example, docker images are too big. Mashery version 4 has also some limitations when it comes to autoscaling on Kubernetes. Version 5 should improve the situation.
Configuration management is a bit difficult without CLI interface. Support for terraform would be nice. Better support for CICD processes would help. We solved it by implementing own CLI component on top of Admin API, but one would expect such feature out of the box.
Some features which are present today like JWT token validation are possible only via plugins which are hard to get. Would be nice to open source them.,7,Mashery allowed us to speed up significantly the process of exposing API to our partners. We are now much faster than before and that allows us to roll out new features for our consumers at a fast pace.
Mashery also is now a highly critical component of our infrastructure and needs to be treated like that. It means ensuring proper monitoring and 24/7 support which also brings some cost.,TIBCO Cloud Mashery Customer Success team was always helpful and fully supportive. They are listening to our problems and trying to influence product development based on our wishes. Stronger support from TIBCO engineering team should be there.
I wish to have the same level of support also from TIBCO 24/7 support team.,The deployment flexibility was the main driver why we have chosen Mashery.,Apigee, Tyk and Akamai API Gateway,TIBCO BusinessWorks, Kubernetes, Akamai API GatewayOldrich NovakMy TIBCO Cloud Mashery Review2018-11-23T19:21:39.714ZWe use Mashery in the Engineering department as an API Gateway for a client-facing RESTful API that has thousands of unique endpoints. We use it because we didn't want to have to reinvent the wheel on security, authentication, permissions, access rights, and things of that nature.,The platform is solid. The product's uptime is excellent and Mashery has not struggled to handle the volume of requests our clients have thrown at it.
Configuration is straightforward and intuitive. It's easy to create a new endpoint, a new package, a new API Key, etc.
Mashery is good at communicating with us when new features, or enhancements to existing features, are rolled out.,The "Control Center" admin dashboard is not performant. We have a lot of configuration data in Mashery (many endpoints, many plans, many users, many keys, etc.) and the website struggles with the volume of data it has to deal with.
Their systems have limitations that make it more difficult for us to operate the way we would like. For example, there is a limit to the number of API Definitions we can create, as well as a limit to the number of Endpoints we can define in a Plan.
Their support organization leaves a lot to be desired. Responses are slow, and when they do come they are often inadequate. We have to re-phrase the question to get them to answer it differently, or we have to repeatedly follow up to ask for additional clarifying information.,5,Mashery enabled us to go to market quicker because we didn't have to write systems for authentication and security for ourselves.
Mashery helps our MTTR when we have issues because we can use their transaction logs to identify and troubleshoot issues.,As discussed in a previous response, we are overall very displeased with their technical support team. However, we have had a good relationship with all of our past and current customer success managers. They are friendly, helpful, and communicative.,This is not important to us. We are only interested in using the public cloud version, so the additional flexibility of other platforms has no bearing on how we operate.,Apigee and Amazon API Gateway,Atlassian Confluence, JIRA Software, Slack, PagerDuty, Logentries, Bitbucket, Power BI For Office 365Justin PetersonMashery IEEE Xplore API - Advancing Technology for Humanity2018-12-01T14:29:41.784ZIEEE uses Tibco Mashery API to deliver metadata and full-text content on scholarly and academic works from a repository of more than 4.6 million artifacts within the domain of electronics and electrical engineers. The IEEE Xplore API is utilized internally and externally by our customer base to obtain data from discovery, text, and data mining (TDM) functions to save time and effort to do research.,Logging of transactions.
Reporting.
Authentication.
Monitoring.,Documentation.
Flexibility to modify the user interface.
More robust statistics without buying Spotfire as the software solution.,9,Too soon to tell since this capability has just recently been launched.,Overall, I have had a good experience(s) with support teams.,Public cloud access has been key to IEEE API enablement.,,TIBCO SpotfireManny RechaniMashery does a good job of managing our APIs and clients accessing them.2018-11-27T15:07:11.279ZMashery has been our API management tool across all of Cox Automotive (over 26 business units including companies like Manheim, AutoTrader, KBB, ..). The main problem it solves is proper access to hundreds of APIs built by our teams.,A mostly GUI access to quickly setup new APIs and clients of APIs.
Easy to use throttle controls on API usage.
Cache-ing on APIs that do not need to hit our servers if Mashery can take care of the request, including allowing for specific exceptions to cache-ing.,Scoping of APIs can be a bit burdensome. Need more tooling from Mashery.
Better stability and monitoring.
Work on allowing cross API package access via the same package keys, even across Mashery instances.,6,Allowed us to quickly give access to internal and external clients.
We've had several business-impacting outages due to Mashery and would like to see that improve.,Jeff Ridlen is Awesome, if I have any questions, follow up work, notifications, he is on top of it. He is honest about challenges and tries hard to please us and maintain our business. The support team is usually on top of things as well, but in the last outage after submitting a case, we could not get a person on the phone to tell us what was happening. Generally speaking, the Mashery technical folks are good at what they do and I enjoy working with them.,We are fine with the public cloud (AWS).,,AWS Elastic BeanstalkAli DalloulMashery at a Glance2018-11-24T21:38:09.502ZWe use TIBCO's Mashery to be our API gateway to surface data and a way for our partners to interact with our business services.,It is really easy to use and the developer portal looks very professional without a lot of work.
The security and package set up for your customers is easy to set up and change based on your clients.
It was very easy to integrate into our systems and had very good uptime with the solution.,Mashery should allow orchestration and transformation out of the box rather than it being a service or having to buy additional services.
The dashboard is easy to use but I think it needs a face lift and it needs to start using TIBCO Spotfire to make it more of a analytical engine.,8,As a API Mediation layer it has helped with the troublesome port setup with internal and external clients. Meaning it made that easy to the client that they know where to go for access to an API.
The interactive documentation is very well put together and has reduced the time that developers have to go back and forth with each other to figure how to call the API.,The customer success team is great!!! Justin always is very responsive and escalates when we need him too. He is very good at being transparent with the product roadmap and is always willing to get the product owner on a call.,Currently we use the SaaS model as it is easy to use but we are looking to expand it into our cloud platform with Mashery Local.Bradley Likes
SaaS deployment does not require OS
TIBCO Cloud Mashery
14 Ratings
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