2 years professional journey with Jaspersoft
August 28, 2017
2 years professional journey with Jaspersoft
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Jaspersoft
- Variety of reports
- Vast community of 3rd party vendor supporting the development
- Jaspersoft professional technical support
- Jaspersoft customer success team
- Support to the on going issues highlighted by customers which get delayed in some cases
- Fixing product bugs/limitations faster and not to wait till next release
- Quick support during outage or P1 issues
- Suggest 3rd party vendor as per the requirements and not on previous relationship or project
- Requesting 3rd party approved vendor to support the users/customer as they are approved by Jaspersoft and damaging the image of Jasper in directly
Using a free ware which is working fine and to add more feature/functionality/support registered and purchased the tech support from the core support forum. To date every thing seems to be working fine and the only challenge is we don't have a big brand name and have to do many things on ourselves