TrustRadius
TweetDeck: A hard working little social media monitoring tool I've used for years.
https://www.trustradius.com/social-media-publishingTweetDeckUnspecified8.291101
Jessica Meadows Rich profile photo
November 17, 2018

TweetDeck: A hard working little social media monitoring tool I've used for years.

Score 9 out of 101
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Overall Satisfaction with TweetDeck

I personally use TweetDeck to monitor the mentions of my organization on Twitter, as well as to schedule the Tweets from my own work-related personal account.
  • It allows me to easily monitor all Twitter @mentions, messages, and other notifications on behalf of my organization and take action as needed
  • It allows me to easily schedule Tweets
  • It allows me to easily manage multiple Twitter accounts
  • I can easily customize my deck, setting up different streams based a variety of different settings.
  • They tend to update pretty regularly and I feel like I have to relearn the dashboard all over again and have to find the features and tools I'm used to using.
  • I don't necessarily feel the dashboard is very intuitive to use; it relies heavily on icons and you have to explore and poke around a bit to find what you are looking for.
  • Changing the layout of the columns and settings can be cumbersome.
  • Allowing me to schedule all of my Tweets once a day frees me up from having to do it continuously throughout the day.
  • Being able to easily monitor all notifications and messages means needed action can be taken quickly.
  • There are several paid options that I've tried that weren't necessarily better, so being able to have this tool for free is great for a small nonprofit.
There were a number of other social media dashboards I tried years ago but most of them were overkill for what I needed. There were lots of bells and whistles for lots of [money] but TweetDeck gave me everything I needed and was free.
For a small team looking for a cheap (or free) option, I think it's fairly robust in the features it offers.