Vagon Teams Virtual Desktop - WARNING !!
June 22, 2022

Vagon Teams Virtual Desktop - WARNING !!

David Lieder | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vagon Teams

This is the worst virtual desktop service I have ever used, for the following reasons: 1) They do not respond to support 2) Does not run some important applications because of limits to their network 3) "16 core" is as slow as the 4-core. I think they are lying about "16 core". 4) Session powers off without warning and kills your renders 5) This was not faster than my Asus TUF 4-core laptop, so why pay Vagon $3 an hour for nothing? 6) They constantly ask you to "try" the expensive sessions for $3 an hour, and then lock your account into that, and will not put it back to the $1 an hour option. WARNING: THEY LOCK YOU INTO THE MOST EXPENSIVE PLAN AND WILL NOT CHANGE IT
  • My team found nothing good about this service
  • To start with, Vagon should respond to support emails.
  • Vagon should stop its predatory practices of forcing the high-tier plan on the customer and locking them into that, then ignoring support emails about it.
  • At first, we were sold by Vagon's sales page online, but it seems deceptive now, and we were disappointed in the end.
  • We lost money using Vagon as a service.
  • Vagon shutting down randomly killed some of our important renders and wasted our time.
I have used other virtual desktops including Google Cloud desktops, Paperspace, and Microsoft Azure desktops. Vagon was easier to use but it was terrible service and experience.

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I cannot recommend Vagon to any person or company. My advice is to completely avoid this option, as there are better options.