Buyer Beware of this Company
March 12, 2024
Buyer Beware of this Company
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vanta
We hired them to help us with SOC (System and Organization Controls) compliance.
- They were supposed to help me create and store documents, but ended up losing them.
- In my opinion, they make it very hard to contact them when you need something.
- In my experience, they write their contracts to make it difficult to cancel service.
- In my experience, they have no policy for refunds in addition to their [...] contacts.
- In my experience, they aren't really helpful after all. They ended causing more problems when documents went missing on our trust page. They caused us some embarrassment when we referred people to a mostly empty page.
- They are now attempting to, in my opinion, force us to renew service.
Do you think Vanta delivers good value for the price?
No
Are you happy with Vanta's feature set?
No
Did Vanta live up to sales and marketing promises?
No
Did implementation of Vanta go as expected?
No
Would you buy Vanta again?
No