For exports of meta data and audio recordings
September 10, 2025

For exports of meta data and audio recordings

Mohamed Eid | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Verint Automated Quality Management

In our organization, we use Verint Automated Quality Management by adding and removing users from groups and organizations

Pros

  • exports
  • employee management
  • aqm

Cons

  • I think there is room for improvement in Verint Automated Quality Management with prm (performance review management)
  • In my experience, integrations have room for improvement in Verint Automated Quality Management
  • Verint Automated Quality Management is useful for us
I gave Verint Automated Quality Management this usability rating because I see Verint Automated Quality Management is quite powerful

Do you think Verint Automated Quality Management delivers good value for the price?

Yes

Are you happy with Verint Automated Quality Management's feature set?

Yes

Did Verint Automated Quality Management live up to sales and marketing promises?

Yes

Did implementation of Verint Automated Quality Management go as expected?

Yes

Would you buy Verint Automated Quality Management again?

Yes

If asked, I think I am likely to recommend Verint Automated Quality Management to a colleague For exports of meta data and audio recordings

Comments

  • Adrienn Tordai | TrustRadius Reviewer
    Hi Mohamed thank you for your review of Verint Automated Quality Management. Were glad to hear that youve found the solution useful for exports and employee management. It seems that certain features such as PRM and integrations may not have met your expectations. Wed love to learn more about your experiencewhat could we do better to improve your workflow and overall satisfaction Your insights are valuable as we continue to enhance our solutions and maximize your business outcomes. Thanks again for sharing your feedback

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