Item: Verint Automated Quality Management
Rating: 7
Author: Mohamed Eid

Overall Satisfaction with Verint Automated Quality Management

In our organization, we use Verint Automated Quality Management by adding and removing users from groups and organizations

I think there is room for improvement in Verint Automated Quality Management with prm (performance review management)
In my experience, integrations have room for improvement in Verint Automated Quality Management

I gave Verint Automated Quality Management this usability rating because I see Verint Automated Quality Management is quite powerful

Yes

Yes

Yes

Yes

Yes

If asked, I think I am likely to recommend Verint Automated Quality Management to a colleague For exports of meta data and audio recordings

Comments

Adrienn Tordai
commented 5 months ago
Hi Mohamed thank you for your review of Verint Automated Quality Management. Were glad to hear that youve found the solution useful for exports and employee management. It seems that certain features such as PRM and integrations may not have met your expectations. Wed love to learn more about your experiencewhat could we do better to improve your workflow and overall satisfaction Your insights are valuable as we continue to enhance our solutions and maximize your business outcomes. Thanks again for sharing your feedback