For exports of meta data and audio recordings | TrustRadius

Overall Satisfaction with Verint Automated Quality Management

Use Cases and Deployment Scope

by adding and removing users from groups and organizations

Pros and Cons

Pros

exports
employee management
aqm

Cons

prm
integrations

Return on Investment

its useful for us

Usability

7

I see its quite powerful

Key Insights

Do you think Verint Automated Quality Management delivers good value for the price?

Yes

Are you happy with Verint Automated Quality Management's feature set?

Yes

Did Verint Automated Quality Management live up to sales and marketing promises?

Yes

Did implementation of Verint Automated Quality Management go as expected?

Yes

Would you buy Verint Automated Quality Management again?

Yes

Likelihood to Recommend

For exports of meta data and audio recordings

Comments

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Adrienn Tordai
commented 3 months ago
Hi Mohamed thank you for your review of Verint Automated Quality Management. Were glad to hear that youve found the solution useful for exports and employee management. It seems that certain features such as PRM and integrations may not have met your expectations. Wed love to learn more about your experiencewhat could we do better to improve your workflow and overall satisfaction Your insights are valuable as we continue to enhance our solutions and maximize your business outcomes. Thanks again for sharing your feedback