improved efficiency
September 10, 2025

improved efficiency

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Verint Automated Quality Management

It helps to automate our quality management program. We have had great success with getting our forms updated.

Pros

  • speed
  • accuracy
  • reach

Cons

  • relevancy
  • fine tuning
  • improved efficiency
  • strengthen effectiveness
it's useful

Do you think Verint Automated Quality Management delivers good value for the price?

Not sure

Are you happy with Verint Automated Quality Management's feature set?

Yes

Did Verint Automated Quality Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Verint Automated Quality Management go as expected?

Yes

Would you buy Verint Automated Quality Management again?

Yes

It has room to improve, but overall it offers great efficiency

Comments

  • Adrienn Tordai | TrustRadius Reviewer
    Adrienn Tordai
    commented 3 months ago
    Hi there thank you for your review of Verint Automated Quality Management Were glad to hear the solution has helped improve efficiency and strengthen the effectiveness of your quality program. We appreciate your feedback on areas like relevancy and fine-tuning and well keep your input in mind as we continue to evolve the platform. Thanks again for sharing your experience

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