March 15, 2022
Jason Pharmaceuticals IncFood Production, 201-500 employees
Score 8 out of 10
Vertex Cloud Indirect Tax
Overall Satisfaction with Vertex
Sales invoicing transactions for US sales/sellers use tax and Singapore GST using Oracle Cloud Order entry transactions using SAP Hybris Both order and sales systems point to the same Vertex Production environment
- Keeping rates up-to-date
- Flexibility to handle all types of transactions, tax scenarios
- Reliable tax results
- When I want to use a particular feature or to learn more about a feature, it's difficult to find exact instructions - I guess I don't know how to search the various knowledge tools? Is there more than one place to look for assistance?
- Learning to fill in knowledge gaps - some things I know ad nauseum, but other things I don't know at all, such as flex fields.
The Tax Dept was not given a choice - I believe it was implementation-cost driven
Do you think Vertex delivers good value for the price?
Are you happy with Vertex's feature set?
Did Vertex live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Vertex go as expected?
Would you buy Vertex again?
Vertex Feature Ratings
Sales and Use Taxes
VAT / GST Taxes
Geolocation for Tax Assessment
3rd-Party Software Integrations
Tax Data Reporting
Compliance Administration Management
Tax Exemption Processing
Tax Document Management
Complex Tax Scenario Management