Data management isn't a big deal now.
September 24, 2020

Data management isn't a big deal now.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wdesk

It controls all the obstacles that come up during documentation, making spreadsheets, or preparing presentations because of its ability to handle cloud-based functionality. The real-time reporting feature makes it easy to track all our project activities. All kinds of risks can be tackled easily and control over each part of a project can easily be gained. Documents remain confidential and only authorized persons can view them. Tables can be created easily and the help section is very approachable.
  • Project management
  • Documentation
  • Real-time tracking
  • Effective & progressive reporting capablities
  • Data stays relevant and easy to understand
  • Limitations to spreadsheet formulas
  • Basic design (User Interface)
  • Works slow sometimes
  • Lacks few creative options
  • Excel formulas are limited to an extent
  • Automation in spreadsheets
  • Efficiency has increased
  • Workflow has become better
This software comes in handy where the organization's strength is greater than 1000 employees. Quality of support is almost equivalent to others as far as I know so that won't be an issue. Ease of use hasn't been a big obstacle. Also, it meets the usual requirements when it comes to using a tool for documentation.
I would rate it 9 because their quality of support has been good by far. I haven't faced any issues when I've contacted their customer support.
Overall it's a good-to-go product because of its features. It's easy to set up, meets requirements, has quality support, etc. So far, it has been working quite well for me, and I wish to continue using it for as long as it meets my requirements.

Do you think Wdesk delivers good value for the price?

Yes

Are you happy with Wdesk's feature set?

Yes

Did Wdesk live up to sales and marketing promises?

Yes

Did implementation of Wdesk go as expected?

Yes

Would you buy Wdesk again?

Yes

Wdesk is best suited in project management as it provides real-time tracking. Also, it's best suited for documentation processes because there is no fear of losing the data due to its cloud-based capabilities. Task management also works flawlessly and a list of tasks can be created from the required data.

Wdesk Feature Ratings

Common repository of GRC items
8
Risk management
9
Integration with Corporate Performance Management (CPM) systems
8
GRC policy management
8
Incident management
9