Item: Workiva
Rating: 8
Author: Verified User

Overall Satisfaction with Wdesk

Use Cases and Deployment Scope

It controls all the obstacles that come up during documentation, making spreadsheets, or preparing presentations because of its ability to handle cloud-based functionality. The real-time reporting feature makes it easy to track all our project activities. All kinds of risks can be tackled easily and control over each part of a project can easily be gained. Documents remain confidential and only authorized persons can view them. Tables can be created easily and the help section is very approachable.

Pros and Cons

Pros

Project management
Documentation
Real-time tracking
Effective & progressive reporting capablities
Data stays relevant and easy to understand

Cons

Limitations to spreadsheet formulas
Basic design (User Interface)
Works slow sometimes
Lacks few creative options
Excel formulas are limited to an extent

Return on Investment

Automation in spreadsheets
Efficiency has increased
Workflow has become better

Alternatives Considered

FloQast and AuditBoard

This software comes in handy where the organization's strength is greater than 1000 employees. Quality of support is almost equivalent to others as far as I know so that won't be an issue. Ease of use hasn't been a big obstacle. Also, it meets the usual requirements when it comes to using a tool for documentation.

Support Rating

I would rate it 9 because their quality of support has been good by far. I haven't faced any issues when I've contacted their customer support.

Usability

Overall it's a good-to-go product because of its features. It's easy to set up, meets requirements, has quality support, etc. So far, it has been working quite well for me, and I wish to continue using it for as long as it meets my requirements.

Key Insights

Do you think Workiva delivers good value for the price?

Yes

Are you happy with Workiva's feature set?

Yes

Did Workiva live up to sales and marketing promises?

Yes

Did implementation of Workiva go as expected?

Yes

Would you buy Workiva again?

Yes

Other Software Used

FloQast, AuditBoard

Likelihood to Recommend

Wdesk is best suited in project management as it provides real-time tracking. Also, it's best suited for documentation processes because there is no fear of losing the data due to its cloud-based capabilities. Task management also works flawlessly and a list of tasks can be created from the required data.

Workiva Feature Ratings

Comments

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