Consistent and easy to use
November 26, 2019

Consistent and easy to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workbench Enterprise

A large group uses Workbench Enterprise, from super users to end-users. It makes it very easy for our teams across functions to access the database directly and view changes when tableau refreshes could be delayed or scheduled at a later time. It makes it easy for super users to make changes and updates, as well. It is a lot faster than most software we used in the past.

Pros

  • Querying is easy and quick.
  • Updating tables is very easy.
  • It gives us very accurate error messages.

Cons

  • It has autocompleted, but I find it difficult to use or get to use.
  • It doesn't automatically complete table names or field names.
  • I personally like Workbench Enterprise, and I can do everything I need to do using it.
Our team does the support for us. Sometimes we see download related issues that can easily be fixed by our team.

Most issues you will see with one user in your org will probably happen to others, so keep a log and track those issues. Then have a fix for them somewhere that everyone has access to. This will save you a lot of time troubleshooting.

Do you think Pragmatic Workbench (discontinued) delivers good value for the price?

Yes

Are you happy with Pragmatic Workbench (discontinued)'s feature set?

Yes

Did Pragmatic Workbench (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Pragmatic Workbench (discontinued) go as expected?

No

Would you buy Pragmatic Workbench (discontinued) again?

Yes

Workbench Enterprise is consistent across devices and users so far. It works the same, and access is easy.

I have a problem with its security. If you use an enterprise password to access databases, it's very easy to click the show password on the connection page and expose the enterprise password. You shouldn't allow users to use the same accounts to access the database because that means all users are sharing the same password.

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