WorkBook, not for the IT department.
Christopher Fritz | TrustRadius Reviewer
January 16, 2020

WorkBook, not for the IT department.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with WorkBook

WorkBook is being used across the whole organization and is being used as our main time tracking, booking, expense, billing portal, etc. It's a great tool for accountants and project managers as they can focus on a tool that can do a lot of things that usually would take a lot of different applications to accomplish.
  • You have a lot of business critical features in one application.
  • You can work in projects and register hours.
  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
I have no knowledge of competing software with the same options.
My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.

Deltek WorkBook Feature Ratings

Task Management
8
Resource Management
9
Gantt Charts
9
Scheduling
9
Workflow Automation
6
Team Collaboration
6
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
6
Email integration
6
Mobile Access
4
Timesheet Tracking
7
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
5
Invoicing
6
Project & financial reporting
6
Integration with accounting software
7