Item: XeneX SOC-as-a-Service
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We brought on XeneX for our cybersecurity and network protection needs. We looked at a number of similar vendors that offer these services and we thought that XeneX would be the best and we could not be happier. They help us with ransomware protection, security breaches, and all around network protection. We feel that our needs are being met and with a friendly and responsive team.

Pros and Cons

Communication -- we are able to reach someone at all times.
Service -- they do all that they say they will do and more.
Protection -- we feel protected with their services and product offering that is tailored to our needs.

We do not have any suggestions for improvement
Xenex has exceeded our expectations
We are very satisfied with their service

Return on Investment

They helped ramp up our security breach protection.
We have not had any attacks since we began their service.
Any time that we need to talk to someone, they are available.

Key Insights

Do you think XeneX SOC-as-a-Service delivers good value for the price?

Yes

Are you happy with XeneX SOC-as-a-Service's feature set?

Yes

Did XeneX SOC-as-a-Service live up to sales and marketing promises?

Yes

Did implementation of XeneX SOC-as-a-Service go as expected?

Yes

Would you buy XeneX SOC-as-a-Service again?

Yes

Likelihood to Recommend

We believed that XeneX was the right partner for us because of their extensive offering and their attentiveness to our needs. They listen and are able to tailor their product to our needs and the protection of our company. They help us with all facets of our online and cyber security. Their team was responsive throughout the process and the eight months that we have been with them has been great. Highly recommend!

Very satisfied with XeneX SOC-as-a-Service!

Overall Satisfaction with XeneX SOC-as-a-Service