Zscaler Internet Access [...] Review 2025
June 05, 2025

Zscaler Internet Access [...] Review 2025

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zscaler Internet Access

We use Zscaler Internet Access (ZIA) as an extra layer of protection for on-prem devices, and as the main firewall for off-prem use.

Pros

  • SSL inspection and bypass
  • SAML/SCIM access
  • Pre-generated category blocks

Cons

  • Logging readability
  • Logging searching
  • Logging filters
  • We do not have an applicable ROI
For the most part it is easy to use and navigate, outside of logs. Configuration takes some time as the concepts are fairly new and difficult.

Do you think Zscaler Internet Access delivers good value for the price?

Yes

Are you happy with Zscaler Internet Access's feature set?

Yes

Did Zscaler Internet Access live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zscaler Internet Access go as expected?

Yes

Would you buy Zscaler Internet Access again?

Yes

It is well suited as a catch-all firewall for us. We don't use it in a way that is based on an individual level at this point. However, we have been pushing that way in order to further secure out remote users.

Zscaler Internet Access Feature Ratings

Continuous Verification
7
Secure Web Gateways
8
Network Flow Control
8
Network Traffic Analysis
3
Segmentation Leveraging
9
Admin Access Control
10
Network Data Encryption
8
Network Analytics
4
Threat Recognition
7
Vulnerability Classification
8
Automated Alerts and Reporting
7
Threat Analysis
7
Threat Intelligence Reporting
7
Automated Threat Identification
8

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