On a Zscale of 1 to 10, Zscaler is Certainly a 10https://www.trustradius.com/firewallsZscaler Web SecurityUnspecified8.9211012019-06-06T02:23:00.226Z
June 05, 2019
On a Zscale of 1 to 10, Zscaler is Certainly a 10
Score 10 out of 101
Overall Satisfaction with Zscaler Web Security
Zscaler handles our web filtering, web usage tracking, bandwidth control, etc.... everything that allows us to control and visualize what's going on in and out of our network, primarily for Cyber Security. Reports are available to track usage and help determine possible reasons for gaps in productivity. Bandwidth controls allow users to still utilize other sites, such as Youtube, but ensure that the usage doesn't bog down the rest of the company.
- DAS program helps ensure that you get set up properly the first time around.
- Reports are easily customizable from minute details that you may want as IT to high-level overviews for executive presentations.
- Lots of capability.
- No email support -- you must open tickets through their website.
- Some support technicians need more experience.
- Zscaler is helping to track productivity.
- Zscaler is helping us monitor bandwidth usage to sites that are less involved with the business.
- Zscaler took 2-4 members of our team a substantial amount of time to get all of the details hammered out.