Usama Ahmed

Usama Ahmed
Member for 4 years
5 ratings & reviews completed
Average rating:  
Reputation: 380
TitleNetwork Engineer II
Job TypeEngineer
DepartmentInformation Technology
CompanySystems and Methods Inc
IndustryGovernment Administration
Size501-1000 employees

Expertise

ProductExperienceLevel of Expertise
NICE CXone
1 year
Genesys PureConnect
2 years
Novice
Cisco Unified Contact Center
4 years
Calabrio ONE
4 years
Genesys Cloud CX

Badges

Pundit- Contact Center
Pundit- Call Center Workforce Optimization

Ratings and Reviews

ProductRatingRating DateReview Link
Genesys Cloud CX
Aug 21, 2019Read Review
Calabrio ONE
Feb 8, 2019Read Review