Usama Ahmed
Usama Ahmed
Member for 6 years
5 ratings & reviews completed
Average rating:
Reputation: 380
Title | Network Engineer II |
---|---|
Job Type | Engineer |
Department | Information Technology |
Company | Systems and Methods Inc |
Industry | Government Administration |
Size | 501-1000 employees |
Expertise
Product | Experience | Level of Expertise |
---|---|---|
NICE CXone | 1 year | |
Genesys PureConnect (discontinued) | 2 years | Novice |
Cisco Unified Contact Center | 4 years | |
Calabrio ONE | 4 years | |
Genesys Cloud CX |
Badges
Pundit- Contact Center
Pundit- Call Center Workforce Optimization
Ratings and Reviews
Product | Rating | Rating Date | Review Link |
---|---|---|---|
Genesys Cloud CX | Aug 21, 2019 | Read Review | |
Calabrio ONE | Feb 8, 2019 | Read Review |