Usama Ahmed
Usama Ahmed
Member for 7 years
5 ratings & reviews completed
Average rating:
Reputation: 380
| Title | Network Engineer II |
|---|---|
| Job Type | Engineer |
| Department | Information Technology |
| Company | Systems and Methods Inc |
| Industry | Government Administration |
| Size | 501-1000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
NiCE CXone Mpower | 1 year | |
Genesys PureConnect (discontinued) | 2 years | Novice |
Cisco Unified Contact Center | 4 years | |
Calabrio ONE | 4 years | |
Genesys Cloud CX |
Badges
Pundit- Contact Center
Pundit- Call Center Workforce Optimization
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Genesys Cloud CX | Aug 21, 2019 | Read Review | |
| Calabrio ONE | Feb 8, 2019 | Read Review |