Bao Duong

Bao Duong
Member for 7 years
7 ratings & reviews completed
Average rating:  
Reputation: 151
TitleTechnical Support Director
Job TypeManager
DepartmentCustomer Service
CompanyTELUS
IndustryTelecommunications
Size10,001+ employees

Expertise

ProductExperienceLevel of Expertise
ScienceLogic SL1
4 years
Lumen Next-Gen Voice
2 years
VMware vSphere
2 years
NETSCOUT nGeniusONE
3 years
ServiceNow IT Operations Management
8 years
Calabrio WFM
4 years
BMC Helix Client Management
8 years
Jira Service Management
8 years

Badges

Pundit- Configuration Management Databases
Pundit- Firewall Security Management
Pundit- IT Operations Analytics

Ratings and Reviews

ProductRatingRating DateReview Link
ServiceNow IT Operations Management
Feb 19, 2026Read Review
BMC Helix Client Management
Feb 22, 2026
Jira Service Management
Feb 22, 2026
vSphere
Mar 23, 2022