Bao Duong

Bao Duong
Member for 7 years
5 ratings & reviews completed
Average rating:
Reputation: 151
| Title | Technical Support Director |
|---|---|
| Job Type | Manager |
| Department | Customer Service |
| Company | TELUS |
| Industry | Telecommunications |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
ScienceLogic SL1 | 4 years | |
Lumen Next-Gen Voice | 2 years | |
VMware vSphere | 2 years | |
NETSCOUT nGeniusONE | 3 years | |
ServiceNow IT Operations Management | 8 years | |
Calabrio WFM | 4 years | |
BMC Helix Client Management | 8 years | |
Jira Service Management | 8 years |
Badges
Pundit- Configuration Management Databases
Pundit- Firewall Security Management
Pundit- IT Operations Analytics
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| ServiceNow IT Operations Management | Feb 19, 2026 | Read Review | |
| vSphere | Mar 23, 2022 |