jafar shareef

jafar shareef
Member for 7 years
17 ratings & reviews completed
Average rating:  
Reputation: 269
TitleSenior Systems Software Engineer
Job TypeTeam Lead
DepartmentInformation Technology
Companycarelon global solutions
IndustryInformation Technology Services
Size501-1000 employees

Expertise

ProductExperienceLevel of Expertise
NiCE CXone
3 years
Zoom Workplace
Cisco Jabber
Microsoft Teams
NetScaler
Atlassian Service Collection, with Jira Service Management
Trello
ServiceNow IT Service Management
SecurID
We360.ai
2 years
Gapsquare, on XpertHR
2 years
TeamViewer
MS SharePoint / SQL, disco
Zendesk Suite
Zoho CRM
Workplace from Meta (discontinued)
Microsoft Viva Engage
Atlassian Confluence
2 years
Detrack
1 year
Cryoserver
1 year
Zendesk Chat
1 year
Azure Resource Manager
1 year
MailMeter
1 year
Palo Alto Networks Prisma Access
1 year
Pulse Secure Unified Client (discontinued)
1 year
Red Hat OpenShift Dev Spaces
1 year
Google Vault
1 year
GitHub
1 year
Microsoft Exchange
1 year
Import.io
1 year
Parcel.js
1 year
Okta
3 years
Anthropic Claude
ScienceLogic AI Platform
Guru
Datadog
ChatGPT
Tableau Desktop
ScreenConnect
Microsoft Power BI
SAP Analytics Cloud
Salesforce CRM Analytics
Microsoft BI (MSBI)
Splashtop
SAP BusinessObjects Business Intelligence
QlikView
Cisco Catalyst Center
SolarWinds Server & Application Monitor
IBM Cognos Analytics
Dynatrace

Badges

Pundit- Call Center Workforce Optimization
Pundit- Call Recording
Pundit- Interactive Voice Response (IVR)
Pundit- VoIP
Pundit- Contact Center
Trailblazer- Cryoserver
Pundit- Archiving
Trailblazer- Red Hat CodeReady Workspaces
Pundit- Configuration Management
Trailblazer- Azure Resource Manager
Pundit- Infrastructure-as-Code (IaC)
Pundit- Secure Email Gateway

Ratings and Reviews