MAYRA CORTES
MAYRA CORTES
Member for a year
3 ratings & reviews completed
Average rating:
Reputation: 180
| Title | executive |
|---|---|
| Job Type | Executive |
| Department | Customer Service |
| Company | peya |
| Industry | Consumer Services |
| Size | 201-500 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Playvox | 1 year | |
NICE Back Office Performance Management | 2 years | |
Freshdesk Messaging (Formerly Freshchat) | 2 years | |
Google Drive | ||
Slack | ||
Salesforce.com | ||
TeamViewer | ||
Microsoft SharePoint | ||
Microsoft Teams | ||
Atlassian Confluence | ||
ConnectWise Control | ||
HubSpot CRM | ||
Zendesk Support Suite | ||
Microsoft Dynamics 365 | ||
Insightly | ||
HipChat (discontinued) | ||
Zoho CRM | ||
Gainsight Customer Cloud | ||
Jira Service Management (Jira Service Desk) | ||
ServiceNow IT Service Management | ||
Genesys Cloud CX | ||
Totango | ||
Talkdesk | ||
NICE CXone | ||
Cisco Unified Contact Center | ||
Avaya OneCloud CCaaS |
Badges
Pundit- Workforce Management
Pundit- Call Center Workforce Optimization
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Avaya OneCloud CCaaS | Jun 24, 2021 | Read Review | |
| Cisco Unified Contact Center | Jun 24, 2021 | Read Review | |
| Playvox | Jun 16, 2021 | Read Review |