MAYRA CORTES

MAYRA CORTES
Member for a year
3 ratings & reviews completed
Average rating:  
Reputation: 180
Titleexecutive
Job TypeExecutive
DepartmentCustomer Service
Companypeya
IndustryConsumer Services
Size201-500 employees

Expertise

ProductExperienceLevel of Expertise
Playvox
1 year
NICE Back Office Performance Management
2 years
Freshdesk Messaging (Formerly Freshchat)
2 years
Google Drive
Slack
Salesforce.com
TeamViewer
Microsoft SharePoint
Microsoft Teams
Atlassian Confluence
ConnectWise Control
HubSpot CRM
Zendesk Support Suite
Microsoft Dynamics 365
Insightly
HipChat (discontinued)
Zoho CRM
Gainsight Customer Cloud
Jira Service Management (Jira Service Desk)
ServiceNow IT Service Management
Genesys Cloud CX
Totango
Talkdesk
NICE CXone
Cisco Unified Contact Center
Avaya OneCloud CCaaS

Badges

Pundit- Workforce Management
Pundit- Call Center Workforce Optimization
Pundit- Contact Center

Ratings and Reviews

ProductRatingRating DateReview Link
Avaya OneCloud CCaaS
Jun 24, 2021Read Review
Cisco Unified Contact Center
Jun 24, 2021Read Review
Playvox
Jun 16, 2021Read Review