Playvox Review
Updated June 17, 2021
Playvox Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
The organization uses it to send us evaluations in a general way and also to each of the collaborators, where our performance is specified and how we can improve - the processes that must be carried out for the best experience with customers are reiterated, as well as the percentage obtained from our work within the company. Courses are also held on the new processes that the company has established, or just to reinforce what is already known. There is a record of all activities that directly and indirectly affect the processes of the company, and thanks to this platform we are in constant learning and contact with the central located in Uruguay - this makes our communication more effective for the better performance of it. The evolutions that make us arrive through this platform are also important since this way we can meet the KPIs that the company requires of us.
- Effective platform
- Easy to use the platform
- Great features that make the company more effective
- The feedback from the company on this platform makes it more comfortable
- Striking colors for the platform
- Live chat
- real-time meeting option
- Better knowledge of processes
- Evolution of results
- Better communication with headquarters
This was selected because it is more complete and easier to handle, the evaluations that are sent are easier to read and answer them at the same time, as well as the courses that are integrated for greater learning and effective communication. Among all employees with headquarters. Its fantastic and amazing.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes