Sereta Robinson
Sereta Robinson
Member for 5 years
1 ratings & reviews completed
Average rating:
Reputation: 40
| Title | Customer Care Agent |
|---|---|
| Job Type | Employee |
| Department | Customer Service |
| Company | Digicel Jamaica |
| Industry | Telecommunications |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Oracle Utilities Customer Care and Billing | 2 years | Competent |
Zendesk Guide | 1 year | Expert |
Zendesk Talk | 1 year | Expert |
Genesys Cloud CX | 1 year | Proficient |
Google Drive | 6 years | |
Adobe Campaign |
Badges
Pundit- Knowledge Management
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Zendesk Guide | May 18, 2021 | Read Review |