Candice Lynch
Candice Lynch
Member for 3 years
7 ratings & reviews completed
Average rating:
Reputation: 240
| Title | Customer CARE Consultant |
|---|---|
| Job Type | Consultant |
| Department | Customer Service |
| Company | Southwest Airlines |
| Industry | Airlines/Aviation |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Avaya Contact Center | 1 year | |
Aspect Quality | 1 year | |
Aspect Workforce | 1 year | |
Aspect Performance | 1 year | |
Verint Speech and Text Analytics | 2 years | |
Verint Workforce Management | 1 year | |
Verint CX Automation |
Badges
Pundit- Contact Center
Pundit- Voice Recognition
Pundit- Call Center Workforce Optimization
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Verint Workforce Management | Dec 12, 2024 | Read Review | |
| Verint Speech and Text Analytics | Sep 30, 2024 | Read Review | |
| Avaya Contact Center | Jun 23, 2023 | Read Review | |
| Verint Open CCaaS | Apr 2, 2025 | ||
| Alvaria Quality | Jun 19, 2023 | ||
| Alvaria Performance | Jun 19, 2023 | ||
| Alvaria Workforce | Jun 19, 2023 |