Realtime Data When You Need It
June 23, 2023
Realtime Data When You Need It
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Experience Platform
I use Avaya Experience Platform to monitor our servers, look at certificate expirations, and to get a snapshot of the health of our Avaya system.
- Provides accurate data
- Houses accurate certifications and status'
- Gives a good health check snapshot for key stakeholders
- Latency in reporting
- Latency in launching
- I would like the ability to customize AEP dashboards per user
- Accurate reporting
- lag in reporting due to latency
- Real time data
We use Verint WFM for our call recordings.
Do you think Avaya Experience Platform delivers good value for the price?
Yes
Are you happy with Avaya Experience Platform's feature set?
Yes
Did Avaya Experience Platform live up to sales and marketing promises?
Yes
Did implementation of Avaya Experience Platform go as expected?
Yes
Would you buy Avaya Experience Platform again?
Yes