Esteban Gonzalez
Esteban Gonzalez
Member for 2 years
15 ratings & reviews completed
Average rating:
Reputation: 235
| Title | System Specialist |
|---|---|
| Job Type | Technician |
| Department | Information Technology |
| Company | Advania |
| Industry | Computer Software |
| Size | 1001-5000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Genesys Cloud CX | 3 years | |
Google Cloud Dialogflow | 3 years | |
ServiceNow IT Operations Management | 4 years | |
Vertex | 3 years | |
Microsoft Teams | 3 years | |
Vertex AI | 2 years | |
IntellyDoc | 3 years | |
Textlocal, now part of Cisco Webex | 3 years | |
Azure AI Studio | 2 years | |
Webex Contact Center | 2 years | |
ChatGPT | 2 years | |
Google Cloud AI | 4 years | |
Azure App Service | 4 years | |
Cisco Unified Contact Center | 1 year | |
Google Cloud Contact Center AI | 1 year |
Badges
Pundit- Chatbot
Pundit- Customer Experience Management
Pundit- Voice Recognition
Pundit- AI Chatbot
Pundit- AI Document Creation
Pundit- AI Governance
Pundit- Machine Learning
Pundit- MLOps
Pundit- AI Development
Pundit- Configuration Management Databases
Pundit- Event Monitoring
Pundit- Firewall Security Management
Pundit- IT Operations Analytics
Pundit- AIOps
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Cisco Unified Contact Center | Apr 2, 2026 | Read Review | |
| Google Cloud Dialogflow | Jan 7, 2025 | Read Review | |
| Google Cloud Contact Center AI | Apr 8, 2026 | ||
| Webex Contact Center | Apr 1, 2026 | ||
| Textlocal, now part of Cisco Webex | Dec 17, 2024 | ||
| IntellyDoc | Dec 17, 2024 |