Ricardo Ochoa
Ricardo Ochoa
Member for 3 months
4 ratings & reviews completed
Average rating:
Reputation: 40
| Title | Enterprise Analyst |
|---|---|
| Job Type | Analyst |
| Department | Corporate |
| Company | Kemper Insurance |
| Industry | Insurance |
| Size | 5001-10,000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Verint Automated Quality Management | 12 years | |
Genesys IVR | 12 years | |
Amazon Connect | 12 years | |
RingCentral Contact Center | 12 years |
Badges
Pundit- Quality Management
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Verint Automated Quality Management | Sep 11, 2025 | Read Review | |
| Genesys IVR | Sep 19, 2025 | ||
| Amazon Connect | Sep 19, 2025 | ||
| RingCentral Contact Center | Sep 19, 2025 |