Katherine Mercer

Katherine Mercer
Member for 5 months
1 ratings & reviews completed
Average rating:  
Reputation: 50
TitleQuality Audit and compliance
Job TypeDirector
DepartmentCustomer Service
CompanyCigna
IndustryPharmaceuticals
Size501-1000 employees

Expertise

ProductExperienceLevel of Expertise
Verint Speech and Text Analytics
15 years
Verint Workforce Management

Badges

Pundit- Conversation Intelligence
Pundit- Transcription
Pundit- Voice Recognition

Ratings and Reviews

ProductRatingRating DateReview Link
Verint Speech and Text Analytics
Sep 16, 2025Read Review