Backbase

Backbase

Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline.

Most banks run on dozens of disconnected systems. The real work - servicing, onboarding, lending, disputes - happens in the whitespace between them. Employees coordinate manually. AI can't scale and costs grow with volume.

The Banking OS sits above systems of record and coordinates execution across the entire frontline. Customers, employees, and AI agents work from the same context, the same workflows, and the same governed decision authority. Every action carries a verifiable audit trail. Every process runs front to back.

The result is Elastic Operations - where banks scale throughput without scaling headcount linearly.

120+ leading banks run on Backbase across Retail, SMB and Commercial, Private Banking, and Wealth Management. Recognized by Forrester, Gartner, and Datos as a category leader.

Headquartered in Amsterdam, Backbase has teams across North America, Europe, the Middle East, Africa, Asia-Pacific, and Latin America.

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