Consio AI Inc.
Consio is an AI phone platform for Shopify brands, based in Toronto. It gives ecommerce teams AI voice agents that handle both inbound and outbound calls, alongside the tools their human team uses every day.
On the inbound side, the AI voice agent answers calls 24/7 with live Shopify order, product and stock context. It handles order status, shipping, returns and product questions, sends tracking or product links by SMS, books callbacks and transfers high-intent callers to the right person through IVR menus and call queues.
On the outbound side, the AI voice agent calls Klaviyo or Shopify segments such as abandoned checkouts, failed payments and VIP customers. It can create a Shopify draft order, text the checkout link during the call and leave a voicemail when nobody answers. Teams can also work the same lists with a power dialer, or use Consio Talent, trained human agents who run phone campaigns inside the brand's Consio account.
Every call and SMS is recorded, transcribed, summarized and tied to Shopify orders for revenue attribution. Consio integrates with Klaviyo, Gorgias, Zendesk, Kustomer, Richpanel, eDesk and Re:amaze, and offers a public API and webhooks.
On the inbound side, the AI voice agent answers calls 24/7 with live Shopify order, product and stock context. It handles order status, shipping, returns and product questions, sends tracking or product links by SMS, books callbacks and transfers high-intent callers to the right person through IVR menus and call queues.
On the outbound side, the AI voice agent calls Klaviyo or Shopify segments such as abandoned checkouts, failed payments and VIP customers. It can create a Shopify draft order, text the checkout link during the call and leave a voicemail when nobody answers. Teams can also work the same lists with a power dialer, or use Consio Talent, trained human agents who run phone campaigns inside the brand's Consio account.
Every call and SMS is recorded, transcribed, summarized and tied to Shopify orders for revenue attribution. Consio integrates with Klaviyo, Gorgias, Zendesk, Kustomer, Richpanel, eDesk and Re:amaze, and offers a public API and webhooks.
