Premier Contact Point
We are the Australian experts in cloud contact centre technology.
Premier Contact Point provides a customer contact management platform,
plus the knowledge and support that comes with 35+ years of experience
working with contact centres across a broad range of industry sectors.
Our cloud contact centre solution includes Visual IVR, class leading
real-time and historical BI reporting, customer contact management,
speech analytics, quality assurance, workforce management as well as
APIs to integrate with your existing platforms.
We’ve built an Australian cloud contact centre platform, with the
Australian business and consumer in mind.
We specialise in setting up businesses with a cloud contact center
solution for the first time as well as replacing existing customer
contact systems. Whether you need better features such as class leading
reporting, speech analytics, or simply a dependable cloud contact centre
solution with Australian based support to help you deliver a great
customer experience, we can help.
Every day, our Customers trust us to handle their most important
customer interactions
