SAN Softwares
SAN Softwares is a global SaaS-based product company founded in 2000, specializing in telecommunications and business management solutions. With over 25+ years of industry expertise and ISO certification, the company serves more than 2,000+ clients across 12 countries, delivering innovative software that enhances customer engagement, operational efficiency, and business productivity.
Core Product Portfolio
Telecommunications & Contact Center Solutions
SanCCS (Call Center Solution) – Omnichannel contact center platform with intelligent call routing, IVR, predictive dialing, call recording, real-time analytics, and CRM integration
SanIPPBX (Office Telephony) – Cloud-based and on-premise IP PBX systems for unified business communications
SanOBD (IVR Blasting) – Automated outbound voice broadcasting for campaigns, reminders, and notifications
AI Agent – Smart conversational AI for automated customer interactions
WhatsApp Business API – Integrated messaging solution with green tick verification and campaign management
TeamInspector – WhatsApp audit and monitoring tool for compliance, analytics, and team performance tracking
Business Management Software
VedaERP – All-in-one accounting, billing, inventory management, and lead management system with GST compliance, e-invoice generation, multi-branch support, project management tools, and contract tracking
SanTMS (Ticket Management System) – Comprehensive helpdesk and support ticketing platform
Immigration CRM – Specialized customer relationship management for immigration consultancies
Order Management System – End-to-end order processing and fulfillment tracking
Transport Management System – Logistics and fleet management solution for carrier services
Unique Differentiators
SAN Softwares stands out through flexible deployment models—cloud-hosted and on-premise—meeting varied compliance, security, and infrastructure needs. Extensive API integrations enable seamless connectivity with CRM systems, payment gateways, e-commerce platforms, and third-party business tools. Omnichannel capabilities unify voice, email, SMS, WhatsApp, Facebook, Twitter, web chat, and Google Sheets into a single agent workspace, providing complete interaction history and context.
Industry Focus
Serving call centers, BPOs, healthcare, fintech, e-commerce, education, logistics, and immigration consultancies, SAN Softwares delivers industry-specific workflows and features that address sector challenges effectively.
Support & Implementation
SAN Softwares provides 24/7 support, ensuring rapid issue resolution and continuous system availability. Implementation timelines range from 2–8 weeks, with dedicated teams guiding configuration, data migration, integration setup, and user training.
Global Reach & Compliance
Operating across India, Middle East, Asia-Pacific, and beyond, SAN Softwares adheres to ISO and data protection standards. Solutions support multiple languages and currencies, facilitating international business operations.
