Streem

Streem is on a mission to make the world’s expertise accessible to all.

Streem enables organizations to sell and service their customers without limits or assumptions, multiplying their expertise with valuable context. Streem works seamlessly into existing processes and channel strategies across the entire CX journey and can be initiated in your channel strategy at any point an agent needs to see what the customer is seeing.

The Streem platform provides real-time consumer engagement using remote video and AR technology. Streem’s Augmented Reality/Artificial Intelligence (AR/AI) rich toolkit utilized in tandem with our video connection platform, helps teams and organizations provide a customer-first experience, improving traditionally time-consuming tasks like quoting, retail consultations, troubleshooting, warranties, returns and more.

Streem allows agents to see what their customer sees while empowering them with tools to guide, capture and record for efficiency and accuracy, all resulting in a premium customer experience. Automatically capturing project details – such as brand, model and serial number, and measurements – can help reduce the time required for completing repairs and quotes.

Ensure your customers receive the best branded experience, increase first contact resolution and CSAT all while reducing costs with Streem.