Tidio

Tidio is an AI customer service software company founded in 2013, with headquarters in Szczecin, Poland, and San Francisco, United States. The company operates under the legal names Tidio Poland sp. z o.o. in Poland and Tidio, LLC in the United States. Tidio specializes in software as a service (SaaS) solutions, focusing on customer support and chatbot technologies. The company was founded by Tytus Gołas.

Tidio's products include live chat, help desk software, issue tracking systems, and conversational AI agents. One of their notable products is Lyro, an AI-powered chatbot designed to enhance customer service interactions. Tidio’s applications are available via web browsers, with companion apps available for download for Mac, Windows, and Linux; mobile apps are available both for Android and iOS.