toern GmbH

toern provides a returns management solution that helps businesses automate processes, strengthens customer loyalty, and reduces costs and emissions through transparency. The self-service portal streamlines processes, enables faster processing to lessen customer support needs, and provides insights to understand returned products and refine processes. It allows personalization, such as label generation and configurable return reasons and integrates AI to identify critical returns upon upload. toern also uses peer-to-peer shipping to reduce transport and processing costs by sending returns directly to the next customer.