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Riskified

Riskified

Overview

What is Riskified?

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a…

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Recent Reviews

Riskified User Review

8 out of 10
September 05, 2023
Incentivized
We use Riskified to prevent CNP fraud in online payments for hotel bookings and we also use it to prevent ATO

We have different business …
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Highly recommend!

10 out of 10
March 28, 2023
Incentivized
We run several ecommerce businesses, each with a high incidence of fraud. We use Riskified to mitigate our fraud losses. Riskified reviews …
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Riskified Review

10 out of 10
January 04, 2023
Incentivized
We use Riskified to verify all purchase information on orders placed with our company to reduce fraud and risk exposure.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Riskified?

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://support.riskified.com/hc/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Riskified?

Riskified is an eCommerce fraud management platform that leverages machine learning and a global merchant network to minimize fraud and maximize net revenue for users--supported by a chargeback guarantee and premium partnership models. Riskified offers a chargeback guarantee at any scale, as well as an end-to-end risk management solution set designed to help merchants meet their eCommerce goals.

Riskified states customers benefit from the data derived from every transaction Riskified reviews, not just the ones processed in their own systems. And with more than 400 million shoppers in 180+ countries on the platform, Riskified evaluates millions of transactions every day, data that is fed back into the system, creating a cycle that can drive greater accuracy.

Riskified aims to provide a better way of fraud management, with the goal of helping users unlock better profits while safeguarding their customer experience.

Riskified Videos

Riskified Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, South America, EMEA, APAC

Frequently Asked Questions

Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.

Signifyd Commerce Protection Platform, Kount, an Equifax company, and Forter are common alternatives for Riskified.

Reviewers rate Support Rating highest, with a score of 7.4.

The most common users of Riskified are from Enterprises (1,001+ employees).

Riskified Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)75%
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-19 of 19)
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September 05, 2023

Riskified User Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Riskified to prevent CNP fraud in online payments for hotel bookings and we also use it to prevent ATO

We have different business models and sometimes its difficult that one size fits to all

Now we are dealing with them to try to see if one of the products that they have can be adapted in their end to fit our business model in a better way
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Riskified to improve customer experience, secure credit card payments, and avoid the impact of chargebacks. We are using the chargeback guarantee, so we don't need to spend much time manually reviewing them. Riskified also disputes fraud chargebacks with banks for us in an efficient way. We only use it for non-PSD2 transactions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Minimizing friction on customer facing verification options. Increasing our acceptance while reducing fraud and improving our customers overall experience. Since having Riskified enabled in our processing flow and checks, their product has become an essential part of our day to day operations and maintaining the high service levels that our customer have come to expect and enjoy while shopping on our site.
March 28, 2023

Highly recommend!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We run several ecommerce businesses, each with a high incidence of fraud. We use Riskified to mitigate our fraud losses. Riskified reviews each of our orders in a highly automated manner. There is a chargeback guarantee, so if a fraud chargeback comes in on an order that Riskified approved, they reimburse us.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My company utilizes Riskified as our online order fraud screening vendor, which helps to minimize the manual work of reviewing orders for fraudulent activity. Our teams are highly interactive with each other in order to communicate needs as fraud trends emerge, and Riskified is able to quickly adjust their models to capture and address. After implementing Riskified, we have minimized our fraud loss numbers from online traffic. For 2021 fiscal year, we had 110.5M orders processed by Riskified with a 0.03% chargeback rate. We continue to see improved approval rates year over year as a whole.
Harrison Gutierrez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
All of our consumer transactions go through Riskified. They take the risk of fraud, fraud rings, bad actors, and chargebacks off our hands, which is a huge effort considering we accept payments from all over the globe.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Riskified for fraud and chargeback prevention. The machine learning algorithm takes into account multiple factors like customer, payment and order details, data about device, network, and linked orders. Our chargeback has dropped significantly since we started using them. Even when the chargeback happens it is fully covered by Riskified.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Riskified in order to resolve possible chargebacks and fraud. It makes us feel safe when making payments in different locations because we can request refunds in case of chargeback fraud. It is compatible with different platforms, including payment gateways such as Stripe and Deco, which allows us to carry out secure transactions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Fraud prevention is one of the most difficult things to handle when you run an eCommerce, and it becomes an issue when the company you work in runs multiple eCommerce at the same time. To solve this (complicated) problem, we decided to implement Riskified as a fraud prevention solution, and we were happy with the result we achieved.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Riskified to monitor for fraudulent activity on our digital orders. Our fraud losses have significantly decreased since implementing a flow with Riskified and we are easily able to interact with our orders and customers alike within Riskified's web application. Riskified monitors several different segments among our digital population of orders and their staff and model has done an outstanding job of increasing our approval rates as well as mitigating fraud from these segments.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for mitigating fraud risk and improving customer experience. The app is seamless and great to use. The dashboards are easy to alter share and understand. Clear reasons for the rejection of an order are given. Our approvals rates have improved over time and I am a fraud analyst who constantly monitors the approval/rejection rates
David Malka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Riskified is used as a tool to prevent chargebacks across our retail and wholesale channels such as Vipoutlet.com, TheStore.com, DirectLiquidation.com, and goWholesale.com. It has enabled us to focus on customer experience and service vs. having to deal with fraudulent transactions. As a result, our chargebacks have dropped by double digits after implementing Riskified and couldn't be more satisfied.
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