Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Miro
Score 9.0 out of 10
N/A
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$10
per month per user
Pricing
Atlassian Confluence
Miro
Editions & Modules
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
Confluence
Miro
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
I believe that Miro is much superior to Jamboard, it has much more functionality and is a more complete tool. Confluence is very good for documenting, but it doesn't work well for designing product flows as it is limited to text. I would say that Miro and Confluence are …
Miro does a phenomenal job at organizing and collating info. The tool is simple to use and enables collaboration across boundaries. The ease of use makes it rank higher than any other tool in its category.
I'm not a UX pro, but for my needs, Miro blew away the competition for two main reasons. First, Miro is so incredibly easy to get set up with and get running. It's not intimidating to use and it's easy for anyone on my team to just jump in and collaborate with me (even those …
Miro is the better option because there is no sync issue and more tools within the whiteboard. Some of the templates in Aha seem too generic or difficult to customize. In order to make these come to life, there is a lot of preparation needed before visualizing with a business …
Not in your list: SAFe Collaborate, MS Whiteboard (really, you missed that one??), Zoom Whiteboard Mural would also be a good one to use, but I used Miro first so never really got that much into Mural. Collaborative functions and other functions, especially design, in all of …
Both Miro and MURAL have similar feature sets, but Miro was better thanks to the seamless integrations with a wide range of apps, the exporting capabilities, support for large groups and collaboration sessions, and the entire experience feeling smoother and more intuitive. …
The level of integration btw Miro and the other products we use has been a huge factor. The ease of use and the depth of capability in the product. We already has a large number of users in Miro already (and a number using other products) so this was predominately a …
My team is able to collaborate and communicate in real-time thanks to Miro collaborative features. It helps give a bird eye view of our projects we're working on and this also allows our clients to easily understand what we're doing and put in their contribution as well. It has …
As compared to other tools Miro is easier to use, has an easy learning curve, can be used by folks in a variety of roles from engineering to designers, has an intuitive UI, easy single sign-on integration, has an easy to use desktop app version that helps to speed up the work.
We selected Miro because it is really simple to use and it is accessible through a link with a login. I love the whiteboard feel that resembles how we used to work when work meant being in person. A lot of the other tools have more of a specific role in a project where Miro can …
Compared to Mural, Miro is more general and can be used by a wider range of professionals. Not only is there a reduced learning curve, but the interface also displays the most popular tools for drawing and editing dynamic types, among other things.
For our use cases, either Miro or Lucid would do the job. However, I find Miro easier to use: with Lucid you have to know some key combinations (e.g.: zooming in or out, dragging objects, or just scrolling your screen) ALso, in a bird's eye view, I found the objects in Miro to …
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
In JTBD terms, Miro is tackling a very upper-level job. It lets you do everything you could do with a notepad, a whiteboard, and even more conveniently than with physical prototypes. - Need to outline a migration plan for the new service - You need to describe the scheme of the service operation - You need to brainstorm the team
Allows a presenter to explain a concept quickly with a few utilities like sticky notes, shapes and arrows
Color codes on a digital white board to represent teams or people to have all voices "heard" / represented during a collaboration session
Zoom in and out to capture months worth of work in one space allowing you to easily move from various sections and revisit without hopping from tabs or various files
Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
It's so difficult to know what I'm entitled to with my license, especially if I'm accessing a board through someone else's link. I believe I have an enterprise license and own/edit more than three boards. My team has more than three boards. All of a sudden, I'm flagged as having a free version, and one of my boards is locked as "read-only." I have no idea what to do to restore my entitlement. I've logged out and logged back in.
Using projects to manage multiple boards is good, but somehow, the dashboard feels like a mess. It's not clear who on my team is actively doing what on which board. I'm not suggesting a new scheme; I'm just saying the current scheme isn't very good.
I hate not knowing the terms of my account, who my team is, and where it's all managed. Frustrating!
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
There was not enough training for users to understand all the key features. The rollout was very high-level, but when users are expected to start adopting it, you have to ensure they are given the proper tools to do so. Miro is a great tool, and proper training is key to adoption.
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
I'm not a UX pro, but for my needs, Miro blew away the competition for two main reasons. First, Miro is so incredibly easy to get set up with and get running. It's not intimidating to use and it's easy for anyone on my team to just jump in and collaborate with me (even those adverse to technology). Secondly, it's easy to collaborate with others who don't have a license. A lot of other whiteboard tools require that even if I just want to share something with you (even without editing rights), you must have a license to even view. It's super challening when I have high stakes stakeholders I want to share something I build in a whiteboard app but I know it's going to be clunky for them to have to log in/sign up.
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
We're able to collaborate remotely as if we had a big wall with a lot of sticky notes, avoiding costly travel to offsite locations. ($350 per day)
Meetings flow more efficiently when we use the timer, helping us to stick to the meeting agenda and avoiding distractions.
We can save our work and return to it, without having to refer to a picture of a whiteboard that is hard to read. This saves us from confusion and helps to keep collaboration going.
