Chat Breezes vs. Desk.com (discontinued)
Chat Breezes vs. Desk.com (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Chat Breezes | N/A | Streamlines social media conversations in a single, unified inbox. Main Features: Smart Inbox: Manages all social media DMs, comments, posts, reposts, and mentions in a unified social inbox. Message Thread: Shows chat history in a thread to keep conversations organized and easy to track. Auto Tagging: Labels incoming messages automatically by selected keywords to categorize and prioritize. Search all messages: Quick… | N/A | |
Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
Chat Breezes | Desk.com (discontinued) | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Chat Breezes | Desk.com (discontinued) | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Chat Breezes | Desk.com (discontinued) | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chat Breezes | Desk.com (discontinued) | |
---|---|---|
Likelihood to Recommend | 10.0 (1 ratings) | 8.2 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 8.4 (14 ratings) |
Usability | 10.0 (1 ratings) | 8.3 (19 ratings) |
Availability | - (0 ratings) | 1.0 (2 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | 8.2 (21 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (1 ratings) |
Chat Breezes | Desk.com (discontinued) | |
---|---|---|
Likelihood to Recommend | Chat Breezes Limited | Discontinued Products |
Pros | Chat Breezes Limited No answers on this topic | Discontinued Products |
Cons | Chat Breezes Limited No answers on this topic | Discontinued Products |
Likelihood to Renew | Chat Breezes Limited No answers on this topic | Discontinued Products |
Usability | Chat Breezes Limited | Discontinued Products |
Reliability and Availability | Chat Breezes Limited No answers on this topic | Discontinued Products |
Performance | Chat Breezes Limited No answers on this topic | Discontinued Products |
Support Rating | Chat Breezes Limited | Discontinued Products |
Implementation Rating | Chat Breezes Limited No answers on this topic | Discontinued Products |
Alternatives Considered | Chat Breezes Limited No answers on this topic | Discontinued Products |
Return on Investment | Chat Breezes Limited No answers on this topic | Discontinued Products |
ScreenShots | Chat Breezes Screenshots | Desk.com (discontinued) Screenshots |