Field Squared vs. ServiceNow Customer Service Management
Field Squared vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Field Squared | N/A | Field Squared is a field service management process automation platform based in Highlands Ranch, Colorado. As a cloud-based SaaS solution, Field Squared is flexible, scalable and purpose-built to optimize the efficiency of the mobile workforce in the field. Focusing on business process automation, Field Squared enables enterprises to digitally transform, completely automate and streamline their field service operations, from the frontline to back-office systems. Based in Highlands Ranch,… | N/A | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Ask people about this product | See helpful people who have experience with this product | |
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Top Cons | No answers on this topic |
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Field Squared | ServiceNow Customer Service Management | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Field Squared | ServiceNow Customer Service Management | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Field Squared | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Field Squared Inc. No answers on this topic | ServiceNow |
Pros | Field Squared Inc. No answers on this topic | ServiceNow |
Cons | Field Squared Inc. No answers on this topic | ServiceNow |
Usability | Field Squared Inc. No answers on this topic | ServiceNow |
Support Rating | Field Squared Inc. No answers on this topic | ServiceNow |
Alternatives Considered | Field Squared Inc. No answers on this topic | ServiceNow |
Return on Investment | Field Squared Inc. No answers on this topic | ServiceNow |
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